CONDITIONS OF USE OF THE SITE

These general conditions of use are the only ones applicable and apply to the exclusion of all other contradictory conditions or documents, in particular those proposed by the Customer, over which they will prevail, except for prior, express and written exemption.

FRENCHY HOMES may occasionally be required to modify some of the provisions of its general conditions, so it is necessary that these be reread before each visit to the frenchyhomes.com site (hereinafter referred to as the "Site"). These modifications are enforceable as of their posting online (the online posting date appearing at the end of these conditions) and cannot apply to contracts concluded previously. Each purchase on the Site is governed by the general conditions applicable on the date of the provision of the service. By validating your service, you unreservedly accept the General Conditions after having read them. By accessing the Site, you agree to abide by these conditions.

It is specified that these conditions govern the sales of the furnished rental concierge activity on the Site (without this list being exhaustive) for professional and private customers (hereinafter the “Customer (s)” or you ").

The Customer acknowledges, in this regard, having read these GTCS which have been given to him by FRENCHY HOMES and having accepted them in full and without reservation.

Use of the Site is limited, subject to the restrictions provided for on the site, to any natural person aged at least 18 years, and having full legal capacity to engage under these GTC (hereinafter the '' User 'or' You '). A natural person who does not have full legal capacity can only access the website and the offers with the agreement of his legal representative. The user guarantees the veracity and accuracy of the information provided by himself on this Site.

The website is accessible free of charge anywhere to any User with Internet access. All costs incurred by the User to access the service (computer hardware, software, Internet connection, etc.) are at their expense.

FRENCHY HOMES makes its best efforts to make the website permanently accessible, subject to maintenance operations or the servers on which the site is hosted.

The user is informed of the technical risks inherent in the Internet and of the interruptions of access which may result therefrom. Consequently, FRENCHY HOMES cannot be held responsible for any unavailability or slowdown of the website.

Any event due to a case of force majeure resulting in a malfunction of the network or the server does not engage the responsibility of the website.

The User is informed that the frenchyhomes.com servers are hosted by the company OVH. Access to the website may occasionally be suspended due to maintenance operations necessary for its proper functioning. In the event of an interruption for maintenance, FRENCHY HOMES cannot be held responsible for the possible impact of this unavailability on the activities of the User.

The following are prohibited (i) any behavior likely to interrupt, suspend, slow down or prevent the proper functioning of the website, (ii) any intrusion or attempted intrusion into frenchyhomes.com systems, (iii) any misappropriation and / or copy of the resources, concepts, technologies or any other element of the website, (iv) any action likely to impose a disproportionate load on the latter's infrastructure, (v) any breach of security and authentication measures, (vi ) any act likely to infringe the rights and financial, commercial or moral interests of FRENCHY HOMES or of the Users of the website, (vii) any practice diverting the Services and the website for purposes other than those for which they were designed (such as prospecting or commercial solicitation), (viii) any exercise of illegal, fraudulent activities or infringing the rights or safety of third parties.

FRENCHY HOMES reserves the right to immediately suspend, automatically and without compensation or prior formality, any provision of service in the event of violation of these GTC.

FRENCHY HOMES reserves the right to cancel or refuse any service provided by a client with whom there is a dispute relating to the payment of a previous service.

Without prejudice to the other obligations provided for in these General Conditions, the User undertakes to comply with the following obligations.

In particular, he is solely responsible for the proper accomplishment of all formalities, in particular administrative, fiscal and / or social, and for all payments of contributions, taxes or duties of all kinds incumbent on him. The responsibility of FRENCHY HOMES can in no case be engaged in this respect.

The User acknowledges having read on the website the characteristics and constraints, in particular technical, of all the Services and offers. He is solely responsible for its use.

The User is also solely responsible for the information he communicates within the framework of a service provision. It is up to him to exercise appropriate prudence and discernment in these communications. The User also undertakes, where applicable, in his exchanges with FRENCHY HOMES, to respect the usual rules of politeness and courtesy.

He therefore refrains from assigning, conceding or transferring all or part of his rights or obligations hereunder to a third party, in any way whatsoever, except to bear full responsibility.

The User undertakes to provide FRENCHY HOMES with all the information necessary for the proper performance of his service.

The User undertakes to only use the website to purchase services made available by FRENCHY HOMES.

The violation by the User of one of his obligations or guarantees under the terms of these General Conditions cannot be imputed to FRENCHY HOMES which, consequently, cannot answer for the actions of the User and the complaints, claims, actions and / or claims arising therefrom.

He undertakes to indemnify FRENCHY HOMES for any damage that FRENCHY HOMES would suffer and to pay all costs, charges and / or sentences that FRENCHY HOMES may have to bear as a result.

All the elements present on the site and the site itself are protected by copyright, trademark law, designs and / or any other intellectual property right. By elements, we mean in a non-exhaustive way: systems, software, structures, infrastructures, databases; photographs, images, drawings, illustrations, texts, videos, logos, screen savers, wallpapers, brands, models, software, etc. These elements belong to FRENCHY HOMES or, where applicable, to their respective owners with whom FRENCHY HOMES would have obtained the operating permits.

As such, any disassembly, decompilation, decryption, extraction, reuse, reproduction, representation, use, adaptation, modification, incorporation, translation, marketing, partial or complete by any process and on any medium whatsoever (paper, digital, etc.) are prohibited without the prior written consent of FRENCHY HOMES, with the exceptions referred to in Article L 122.5 of the Intellectual Property Code, under penalty of constituting an offense of infringement of copyright and / or designs and models and / or trademark, punishable by two years' imprisonment and a fine of € 152,449.02.

The Customer is prohibited, in particular and in a non-exhaustive manner, for any use other than private, to use, copy, adapt, modify, distribute, license, sell, assign, display or present in public, reproduce, transmit, transfer in the form of a stream, distribute or use in any other way, totally or partially, free of charge or against payment, the content and / or an element of the site.

In application of the amended law n ° 78-17 of January 6, 1978, relating to data processing, files and freedoms, of the European regulation on protection 2016/679 relating to the protection of individuals with regard to processing personal data and the free movement of such data, frenchyhomes.com informs the User of its commitment to respect the confidentiality, integrity and security of data that the user will be required to communicate to him through the Site.

The Customer is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 as well as the General Data Protection Regulation (RGPD: n ° 2016-679).

All personal data identifying the Customer directly (in particular his surname, first name, postal, electronic, telephone contact details) or indirectly (in particular his computer traces left by his browsing on the Site) are considered confidential data and are treated as such, subject to changes in the legal framework on the qualification of personal data.

The subscription, access and / or use of certain Services implies the processing of personal data, which the customer accepts.

Is represented by FRENCHY HOMES, its legal representative. As responsible for processing the data it collects, undertakes to comply with the framework of the legal provisions in force. It is notably up to FRENCHY HOMES to establish the purposes of this data processing, to provide its prospects and Customers, from the collection of their consents, with complete information on the processing of their personal data and to maintain a register of treatments in accordance with reality. Whenever Personal Data is processed, takes all reasonable measures to ensure the accuracy and relevance of the Personal Data for the purposes for which it is processed.

FRENCHY HOMES, is aware of the confidence that the Customer places in him by entrusting him with his personal information for the use of his services. FRENCHY HOMES attaches the greatest importance to their confidentiality and security.

As such, FRENCHY HOMES undertakes to respect this confidentiality policy which the Customer accepts when using its services.

The subscription, access and / or use of certain Services implies the processing of personal data, which the customer accepts.

Is represented by FRENCHY HOMES, its legal representative. As responsible for processing the data it collects, undertakes to comply with the framework of the legal provisions in force. It is notably up to FRENCHY HOMES to establish the purposes of this data processing, to provide its prospects and Customers, from the collection of their consents, with complete information on the processing of their personal data and to maintain a register of treatments in accordance with reality. Whenever Personal Data is processed, takes all reasonable measures to ensure the accuracy and relevance of the Personal Data for the purposes for which it is processed.

FRENCHY HOMES, is aware of the confidence that the Customer places in him by entrusting him with his personal information for the use of his services. FRENCHY HOMES attaches the greatest importance to their confidentiality and security.

As such, FRENCHY HOMES undertakes to respect this confidentiality policy which the Customer accepts when using its services.

Depending on your choices when creating or modifying your account, you may receive offers from our company and our partners. If you no longer wish, you can modify these choices in your Customer Account on the Site or by writing to us at the address below.

In application of the Data Protection Act of January 6, 1978, You have the right to access, modify, rectify and delete data concerning you. You can exercise this right by sending us a letter to the following address: FRENCHY HOMES, 49 Route de Haute 33380 MIOS.

You can also view or modify your personal data in your customer account on frenchyhomes.com.

By using the website, the User is required to communicate information or data to FRENCHY HOMES, some of which may directly or indirectly identify him.

The data collected comes from the voluntary provision of their information by Users wishing to access or use a Service requiring such processing, computer traces left by browsing the Site or the transmission by one of the partners to the other partner of the data thus collected.

These data may be used for the purposes of managing operations carried out on the Site and commercial actions of frenchyhomes.com.

FRENCHY HOMES may process all or part of the data:

• To allow navigation on the Site as well as the management and management of apartments and exchanges between the service provider FRENCHY HOMES and the customer: connection and use data of the Site, invoicing, history of services, etc.

• For monitoring the relationship with Users.

• To transmit the requests for information made by the User to the subcontractors of FRENCHY HOMES.

• To prevent and fight against computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hash).

• To improve navigation on the Site: connection and usage data.

• To conduct optional satisfaction surveys on: email address.

• To carry out communication campaigns (sms, email): phone number, email address.

• To ensure the management of accommodation on the various online reservation platforms.

FRENCHY HOMES does not sell customer personal data which is therefore only used out of necessity or for statistical and analytical purposes.

The personal data of the User collected by FRENCHY HOMES can be:

- his first and last names

- his email address

- his telephone number

- his postal address

- its Internet Protocol (IP) address

- His username and password

- A copy of the exchanges between FRENCHY HOMES and the User

- Information relating to its navigation and activity

- Its information relating to its geolocation

FRENCHY HOMES uses a secure third-party STRIPE payment system. The processing of any payments or credits arising from the use of the Platform will be governed by the conditions and the confidentiality policy of the partner payment system of FRENCHY HOMES and by the conditions of the issuer of the Customer's credit card. FRENCHY HOMES thus declines all responsibility in the event of an error due to the payment system.

FRENCHY HOMES refrains from processing, hosting or transferring the Information collected on its Customers to a country located outside the European Union or recognized as "unsuitable" by the European Commission without first informing the customer. However, remains free to choose its technical and commercial subcontractors on the condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (RGPD: n ° 2016-679). FRENCHY HOMES undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident impacting the integrity or confidentiality of Customer Information is brought to the attention of FRENCHY HOMES, the latter must inform the Customer as soon as possible and inform him of the corrective measures taken. Furthermore, it does not collect any "sensitive data". The User's Personal Data may be processed by subsidiaries of and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.

No matter how hard you try, no method of transmission over the Internet and no method of electronic storage is completely secure. FRENCHY HOMES cannot therefore guarantee absolute security. If FRENCHY HOMES becomes aware of a security breach, it will notify the Users concerned so that they can take the appropriate measures. The incident notification procedures take into account our legal obligations, whether at national or European level. FRENCHY HOMES undertakes to fully inform its Customers of all matters relating to the security of their account and to provide them with all the information necessary to help them comply with their own regulatory reporting obligations. No personal information of the User of the site is published without the knowledge of the User, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the assumption of redemption of and its rights would allow the transmission of such information to the possible purchaser who would in turn be bound by the same obligation to store and modify data with regard to the User of the frenchyhomes site. com.

The Client benefits from:

- a right of access: the right to receive a copy of his personal data which is in the possession of FRENCHY HOMES;

- a right to erasure or right to be forgotten: right to erasure of his personal data which is in the possession of FRENCHY HOMES (except when the law requires it to keep these data or when FRENCHY HOMES has a legitimate reason to do so)

• A right to rectification: the right to modify the personal data which are in the possession of FRENCHY HOMES which concern him, which are erroneous or obsolete

• A right of opposition: the Customer may object at any time for reasons relating to his particular situation, to the processing of his personal data for direct marketing purposes, except for legitimate and compelling reasons for the processing which prevail on the interests and rights and freedoms of the data subject, or for the establishment, exercise or defense of legal claims;

• A right to limitation: The Customer has the right to limit the processing carried out on his personal data in the following cases:

If the Customer exercises his right of rectification, limitation of processing may be required for the period allowing FRENCHY HOMES to verify its accuracy;

If he exercises his right of opposition, limitation of processing may be required during the period of verification relating to the prevalence of the legitimate reasons of FRENCHY HOMES over those of the Client.

In the event of unlawful processing of his personal data, the Customer may request a limitation of their use rather than erasure.

For personal data for the purposes of processing which must be erased, but which are still necessary for the establishment, exercise or defense of legal claims.

A right to portability: the Customer has the right to receive the personal data that he has provided to FRENCHY HOMES or which have been generated by his activity or which have been observed. These should be communicated in a structured, commonly used and machine-readable format. This right also includes the right to transmit this data to another controller.

Finally, the Customer has the right to define directives relating to the fate of his personal data after his death.

The user can exercise these rights by contacting FRENCHY HOMES at this address: by attaching proof of identity and by mentioning his first names, last name and e-mail address.

In the event of a dispute between FRENCHY HOMES and the User concerning the processing of data, and if no satisfactory solution for the User is found by FRENCHY HOMES or if the dispute persists, the User will be able to lodge a complaint with the National Commission for Informatics and Freedoms or the supervisory authority of the Member State of the European Union in which the User usually resides.

A “cookie” is a small information file sent to the User's browser and saved in the User's terminal (eg: computer, smartphone), (hereinafter “Cookies”). This file includes information such as the domain name of the User, the Internet service provider of the User, the operating system of the User, as well as the date and time of access. Cookies do not risk damaging the User's terminal. Is likely to process the User's information concerning his visit to the Site, such as the pages consulted, the searches carried out and the errors encountered. This information makes it possible to improve the content of the Site, the navigation of the User. Cookies facilitating navigation and / or the provision of the services offered by the Site, the User can configure his browser so that it allows him to decide whether or not he wishes to accept them so that Cookies are saved in the terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The User can also configure his browser software so that the acceptance or refusal of Cookies is offered to him from time to time, before a Cookie is likely to be saved in his terminal. FRENCHY HOMES informs the User that, in this case, it is possible that the functionalities of his browser software are not all available. If the User refuses the registration of Cookies in his terminal or browser, or if the User deletes those registered there, the User is informed that his browsing and experience on the Site may be limited. This could also be the case when one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal seems connected to the internet. Where applicable, declines any responsibility for the consequences related to the degraded functioning of the Site and the services possibly offered by frenchyhomes.com, resulting (i) from the refusal of Cookies by the User (ii) from the impossibility for FRENCHY HOMES to save or consult the Cookies necessary for their operation as a result of the User's choice. For the management of Cookies and the choices of the User, the configuration of each browser is different. It is described in the browser's help menu, which will allow you to know how the User can modify their preferences in terms of Cookies. At any time, the User may choose to express and modify his wishes in terms of Cookies, and may also call on the services of external service providers to help him collect and process the information described in this section. Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus appearing on the Site of or in its mobile application and if the User has accepted the deposit of cookies by continuing to browse the Website or he frenchyhomes.com mobile application, Twitter, Facebook, Linkedin and Google Plus can also place cookies on your terminals (computer, tablet, mobile phone). These types of cookies are only placed on your terminals if you consent to them, by continuing to browse the website or the mobile application of frenchyhomes.com. At any time, the User can nevertheless revoke his consent to this type of cookies being placed.

How to exercise your rights?

We inform you that you can configure your browser at any time to modify your choices in terms of cookies. The configuration of the internet browser is an efficient and free way to determine, upstream, the management of cookies. You can thus decide:

- accept the registration of all cookies integrated in the pages and content you consult. Note that on the one hand, these cookies will only be readable by their issuers. On the other hand, this process is not definitive, and it will always be possible for you, a posteriori, to delete these cookies;

- refuse the registration of cookies on your terminal. In this case, your visit to the Site will no longer be counted in the traffic measurement tools but you will no longer be able to benefit from the same browsing comfort, some features requiring the use of cookies. Consequently, frenchyhomes.com declines all responsibility for any inconvenience linked to possible malfunctions of its services resulting from the inability to consult the necessary cookies;

You are invited by your browser to give your consent or your refusal before installing a new cookie on your terminal.

The period of validity of consent to deposit cookies is 13 months. At the end of this period, the user's consent is collected again.

The configuration for managing cookies depends on your browser.

As an indication, you oppose the registration of cookies by configuring your browser as follows:

For Internet Explorer:

Go to Tools> Internet Options.

Click on the Privacy tab.

Click on the advanced button, check the box "Ignore automatic management of cookies".

Find out more:

For Firefox:

At the top of the Firefox window, click the Firefox button (Tools menu in Windows XP), then select Options.

Select the Privacy panel.

Configure Conservation rules: to use personalized parameters for the history.

Uncheck Accept cookies.

Find out more:

For Chrome:

Click on the wrench icon that is located in the browser toolbar.

Select Settings.

Click Show advanced settings.

In the "Confidentiality" section, click on the Content settings button.

In the "cookies" section, you can block cookies and data from third-party sites

Find out more:

For Safari:

Go to Settings> Preferences

Click on the Privacy tab

In the "Block cookies" area, check the "always" box

Find out more:

For Opera:

Go to Settings> Preferences

Click on the advanced tab

In the "cookies" area, check the box "Never accept cookies"

Find out more:

If one or more provisions of these T & Cs are held to be invalid or declared as such in application of a law, a regulation or following a final decision of a competent court, they will be deemed unwritten. However, this may not affect the other provisions of these T & Cs, which will remain in force and continue to have their full effect as long as the general structure of these T & Cs can be safeguarded.

In the event that the execution of one or more stipulations of the present would be made impossible because of its cancellation, the parties will try to come together in order to establish a new clause whose spirit and letter will be as close as possible to the old clause.

Failing this or if the general economy of these T & Cs turns out to be fundamentally upset, the parties could, by mutual agreement formalized in writing, note the cancellation of these T & Cs in their entirety.

If one or more provisions of these T & Cs are held to be invalid or declared as such in application of a law, a regulation or following a final decision of a competent court, they will be deemed unwritten. However, this may not affect the other provisions of these T & Cs, which will remain in force and continue to have their full effect as long as the general structure of these T & Cs can be safeguarded.

In the event that the execution of one or more stipulations of the present would be made impossible because of its cancellation, the parties will try to come together in order to establish a new clause whose spirit and letter will be as close as possible to the old clause.

Failing this or if the general economy of these T & Cs turns out to be fundamentally upset, the parties could, by mutual agreement formalized in writing, note the cancellation of these T & Cs in their entirety.

FRENCHY HOMES undertakes to provide the best possible access to its website, it being specified that it bears an obligation of means, to the exclusion of any obligation of result, which Users expressly acknowledge and accept.

The responsibility of FRENCHY HOMES can not be engaged either because of the misuse of the website by the User or any fault on his part.

Content that is harmful to a third party may be notified to FRENCHY HOMES in accordance with the terms provided for in article 6 I 5 of law n ° 2004-575 of June 21, 2004 on confidence in the digital economy, FRENCHY HOMES reserving the right to take the measures described in article 6 of the said law.

FRENCHY HOMES declines all responsibility in the event of any loss of information accessible in the User's Personal Space, the latter having to take the necessary measures to safeguard the information in his Personal Space by his own means and not being able to claim any compensation. as such.

FRENCHY HOMES undertakes to carry out regular checks to verify the functioning and accessibility of the website. As such, FRENCHY HOMES reserves the right to interrupt or modify temporarily and without notice, access to the website for maintenance reasons or for any other case. Likewise, FRENCHY HOMES cannot be held responsible for difficulties or momentary impossibilities of access to the website which are caused by circumstances which are external to it, force majeure, or which are due to disruptions of the telecommunications networks.

The User undertakes not to claim any compensation following the interruption, suspension or modification of these General Conditions / of the website.

FRENCHY HOMES does not guarantee Users (i) that the Services, subject to constant research to improve performance and progress in particular, will be completely free from errors, vices or defects, (ii) that the Services, being standard and in no way offered for the sole intention of a given User according to his own personal constraints, will specifically meet his needs and expectations.

In any event, the liability that may be incurred by FRENCHY HOMES hereunder is expressly limited to only proven direct damage suffered by the User, and which would be due to facts directly attributable to him.

Without this list being exhaustive, the customer undertakes to consider as strictly confidential all commercial, financial, legal, technical information relating to frenchyhomes.com, and of which he may have knowledge during the execution of the sales contract. Failure to comply with this clause may result in the termination of commercial relations, without prejudice to any damages.

In the event of a breach by a User of one of the provisions of these T & Cs or more generally, of a breach of the laws and regulations in force, FRENCHY HOMES reserves the right to take any appropriate measure and in particular to (i) suspend or terminate access to the Services of the User, author of the breach or the offense, or having participated in it (as described in article 14 hereof), (ii) delete any content posted on the website, ( iii) publish on the website or the Service any information message that FRENCHY HOMES deems useful, (iv) notify any authority concerned, (v) initiate any legal action.

The website may include hypertext links to other websites.

FRENCHY HOMES can in no way be held responsible for the technical availability of websites or mobile applications operated by third parties (including any partners) to which the User accesses through the website.

FRENCHY HOMES assumes no responsibility for the content, advertising, products and / or services available on or from such third-party sites and mobile applications which are reminded that they are governed by their own terms of use.

FRENCHY HOMES is not responsible for transactions between the User and any advertiser, professional or merchant (including any partners) to whom the User is directed through the website and in no way case be party to some possible disputes whatsoever with these third parties concerning in particular the delivery of products and / or services, guarantees, declarations and any other obligations to which these third parties are bound.

The User therefore acknowledges that FRENCHY HOMES cannot be held responsible for any damage or loss, proven or alleged, resulting from or in connection with the use or with the fact of having read the content, advertising, products or services available on these sites or external sources. Likewise, FRENCHY HOMES cannot be held liable if the visit by the User to one of these sites causes him damage.

If, despite the efforts of FRENCHY HOMES, one of the hypertext links on the website points to a website or an internet source whose content was or appeared to be non-compliant with the requirements of French law to a User, the latter undertakes to immediately contact the director of the publication of the website, whose contact details appear in the legal notices of the website, in order to communicate to him the address of the pages of the third party site in question. FRENCHY HOMES will then do what is necessary to remove the hyperlink.

In the event of a translation of these T & Cs into one or more languages, the language of interpretation will be the French language in the event of a contradiction or dispute on the meaning of a term or a provision.

In the event that a provision of these T & Cs would be null, illegal, unenforceable or unenforceable in any way, the validity, legality or application of the other provisions of these T & Cs would not be affected or altered in any way, the others stipulations of the T & Cs remaining in force and retaining their full effect.

Unless otherwise stipulated in these T & Cs, no tolerance, inaction, abstention or omission, no delay by FRENCHY HOMES in availing itself of any of its rights in accordance with the terms hereof, shall not infringe said right, nor shall it be possible imply a waiver for the future to invoke such a right. On the contrary, the said right will remain in full force.

These T & Cs are subject to French law.

All disputes to which operations related to the use of the website in application of these T & Cs could give rise, concerning their validity, interpretation, execution, termination, consequences and consequences and which could not be resolved between FRENCHY HOMES and the User, will be submitted to the courts of Bordeaux.

These general conditions entered into force on September 1, 2020.

In accordance with the provisions of the Consumer Code concerning the amicable settlement of disputes, FRENCHY HOMES adheres to the Service of the Mediator of e-commerce of Fevad (Federation of e-commerce and distance selling) whose contact details are as follows: 60 Rue La Boétie - 75008 Paris - www.mediateurfevad.fr . After prior written action by consumers vis-à-vis FRENCHY HOMES, the Mediator's Service can be referred to any consumer dispute for which the settlement has not been successful. To find out how to submit a referral to the Mediator, click www.mediateurfevad.fr/index.php/espace-consommateur